Underwood Insurance Agency

Mary Healy 

on Google

a year ago

The Auto Owners representatives of Underwood Insurance provided me excellent service. I called them the day I arrived from Georgia and requested coverage on a home that I was closing on in just a few hours. John, the agent, was thorough and quite diligent in reviewing the property and assessing precisely what I would need to begin coverage. I have always had excellent service from Auto Owners and found their agents knowledgeable and proficient. I would highly recommend the company and this particular agent and agency. 

Travis Brabb 

on Google

2 years ago

Very helpful from the start. Was looking for a local agency and quotes with multiple companies. I had been with State Farm for years and wanted to see more than one option. Was presented with options, quotes using different deductibles, and cost saving measures. At no point in time did I feel like the agency rep was getting impatient, or like I was being an inconvenience. Found a quote with an A rated company for almost $100 less than I was paying with State Farm a month. Positive experience overall and would recommend t... read more

Amy Molter 

on Google

a year ago

Chuck sold us a policy without explaining it had a one year commitment. He also failed to file a claim on our behalf for a claim that happened in May of 2022. Eventually filed it the middle of September 2022. When the adjustor called he asked while we waited so long to file our claim. We explained we filed it the day it happened and kept getting lip service by our so called agent. Would never recommend this agent for anything and we have been customers for over 20+ years!. 

Jdhamke H. 

on Google

4 years ago

We called several Insurance places to get quotes, and they by far were the the most Professional and Responsive agency we dealt with. They will most likely get get the rest of my Insurance needs. In times like we have now, you need good agents to serve your Insurance needs. Amber was fantastic and Jennifer was super nice in taking the calls. Still can't say enough. They truly earned my business. 

Alysia Patrick 

on Google

4 years ago

Charles and his team made it so easy for us to switch our insurances over! He saved us so much money a month all while getting the same coverage we previously had and more! You can tell they want the best for their clients. Very professional and good, Christian people!