Sterling Management Corporation

Natalie Kuhn 

on Google

5 months ago

I live at a property in church hill and just wanted to say that my repairs have always happened within 24 hours! I just called today because my kitchen faucet buttons were stuck & also needed toilet bowl lid replaced and the maintenance team is already here (called a less than 3 hours ago). My building is in a great spot & for majority of utilities included (except electric, which has always been reasonable), I absolutely love this place and want to stay as long as I can! 

Amanda Lemon 

on Google

4 months ago

Please be advised this company sells dreams! I didn’t even know they existed. I signed on with one company who helped Sterling Management become my landlord unbeknownst to me first of all. When I went to get my keys and parking pass i find out I had been passed on to Sterling Mgmt.. Bug infested neighbors, non-working appliances from day 1, and a rental office who only works for the people inside the office. Lies lies lies. If you don’t fix it yourself it may cost you $75 just for them to show up. Worst company I ever deal... read more

WesRVA 

on Google

10 months ago

Long-term resident. The location of their properties is the only benefit. They have pest issues that are downplayed. Seriously they tried to tell me that roaches are water bugs, as if the internet and basic knowledge are not accessible. Plumbing issues that are ignored for months if not years. Their emergency maintenance policy allows them to indiscriminately find fault in the renter and thereby charge you up to $400 dollars for repairs. Sparks pop out of sockets when plugging in appliances. Additionally, they are very rela... read more

Amy Lynn 

on Google

8 months ago

Honestly one of the worst properties I’ve stayed at. The walls are paper thin, neighbors and tenants are older and want noise to very minimal, which is expected but I’m not talking about being courteous noise levels. They want no sound, so don’t expect to be allowed to enjoy music, conversations, tv, etc. some of the neighbors are very nice but you have to see for yourself. the water never runs warm or stays warm so showers are cold. Also a pink color and smell or sewage lingers when showering. The layout is pretty and room ... read more

Sean 

on Google

3 years ago

Current resident at one of their Apartment properties. People are nice and courteous. However, nothing gets done. We've had a strange sewage smell coming out of our bathroom pipes since we moved in (5 months now). The smell pervades our nostrils for about 8 hours a day and fills up the whole apartment. It smells like a combination of methane, bleach, and rotting animal carcasses. Although they've inspected it plenty of times, property management refused to bring in a plumber until recently. Plumber walked in without a mask, ... read more