This profile has been claimed by the business owner or representative.
6029 South R L Thornton, Dallas, TX, 75232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
We are so very sorry that we chose this place to have our son's memorial and cremation. The place had a very bad smell, Sandra ***** nor her staff performed the duties that were listed in our contract until we appeared in person the morning of our son's memorial, with candles, and carpet spray. There was no table as promised until we insisted on it being set up as we were promised. We paid for the entire service before the memorial service. The light where the guess book was supposed to be placed was not working. The staff d... read more
It is sad to think in a time such as loosing a Loved one you could , or should be treated in such a manner, Sandra C**** really should ""BE CLOSED DOWN"" my Mother, and Fathers burial plans already made, and 'PAYED FOR' ! It's a Veteran Burial Okay she want be buried the same day , I had to make my own Programs due to someone dropping the ball leaving my Mom's family off, note she is the one past really, and the casket was wrong the color was wrong, looked as if they just placed my Mom in something they had in the back and d... read more
Business response:
This review is so disappointing, especially since this lady had a bad understanding and did not understand. We did everything to please her plus upgraded her casket from a 20 ga tom18 ga. We used the makeup she brought to the funeral home. Tried to explain regular make up do not work on deceased people. Her mother lips were larger due to the mouth piece she died with in her mouth. The programs she brought was sent in to be made. We always give a copy to the family for approval before we print them. The family approved the fi... read more
BUYER BEWARE! This is an unethical business with possibly/probably illegal practices (there are specific laws for funeral homes and I don't know them all). I have no doubt some of these positive reviews are because they didn't realize they were being cheated. Shady, shady business and I am confident this was not a one-time thing. Who knows how many people have been squeezed for more cash when they are grieving? We were quoted one price on the phone, then when they had the deceased body, they added another $1,395 "extra car... read more
Business response:
This is very disappointing. My reply would be my Covid19 charge is listed on all my package deal price list. All my services for packages are discounted. Maybe at the time I was not aware it was a Covid 19 case. When families call for pricing over the phone, I do not ask what the person died from. I just give standard prices. But once we pick up the deceased and we discover that he or she is Covid 19, we have to take he or she to a special facility for treatment, so yes that is a additional charge. That charge is required to... read more
Sandra Clark Funeral Home has a 3.9 star rating with 135 reviews.
Sandra Clark Funeral Home is open now. It will close at 5:00 p.m.