Rodent X LLC

LYNETTE S 

on BBB

2 years ago

Service was acceptable until recent no show for appt set and no contact made to customer as to why and no phone numbers supplied to date were reachable. 

Michael D 

on BBB

2 years ago

I hired Rodent X to capture and relocate a family of skunks under my deck. Josh is the tech I worked with and he was on the spot with timely responses to remove those captured and reset new traps as indicated. I was concerned that the family be treated humanely. Josh moved the kits from Syracuse to Oswego where they were placed in a rehab facility where they were fed while away from the mother. I also requested a barrier be installed to prevent future inhabitation. Josh came thru with flying colors. He is industrious, profes... read more

Elizabeth K. 

on BBB

3 years ago

I’m taking time out of my day to help a company that deserves it. My name is Elizabeth K., and I hired RodentX. Recently, they finished work in our attic after some squirrels made a mess of things. We were aware of the attic's condition, but it wasn’t until RodentX arrived at our request and did an inspection that we knew the health risks involved. They spent 2 hours with us explaining what they would do. Fast forward to the day of service, and they came fully prepared. The technicians who came were informative, professional... read more

Mary Z 

on BBB

3 years ago

If a company could get a 6 star, RodentX would! The RodentX people did a fantastic job with out squirrel problem, and cleaning out old insulation, disinfecting and replacing Insulation with new. The best part was they inspected areas that the squirrels used to braking in and repaired it. Great work and follow up. I have told everyone how this RodentX can take care of any critter problem. Thank you RodentX! ****** starts. **** 

Joann G 

on BBB

2 years ago

I contacted this company via ****. They responded quickly but that is where it ended. I had a critter in my attic that is why I contacted ***** The first person came quickly but the critter found it's way out but the guy told me that there was alot of places it could get it so I hired them to do the job. I had to wait 2 weeks before someone came. I arranged my schedule and they changed the time so I has to rearrange my schedule again. When they were done, in 10 minutes, they did not even go in the attic or on the roof. So I ... read more

Reggie S 

on BBB

2 years ago

TOTAL FRAUD! NEVER INSTALLED BAT CONES.. STUFFED STEEL WOOL INTO A FEW OPENINGS ON EXTERIOR AND DEPARTED IN 24 minutes… STAY AWAY FROM THIS COMPANY AT ALL COSTS! RUDE AND OBNOXIOUS RESPONSE WHEN I ASKED THEM TO COMPLETE WORK per contract …I ASKED FOR REFUND AND GUY TELLS ME “ U WONT GET ONE AND STOP TEXTING ME DURING OFF HOURS”. WILL BE REPORTING THEM TO ATTORNEY GENERALS OFFICE! 

Michael S 

on BBB

2 years ago

********* calls it a dog and pony show. He can not solve your problem especially with bats. Don't waste your money call ***** or someone else. 

Andrew G 

on BBB

3 years ago

This company is one of, if not the worst, business I have ever seen in my life. They have failed to arrive to scheduled work days, failed to provide the services paid for, and have been a nightmare to work with. They are constantly giving me empty promises, lies and excuses. I can't imagine a worse experience. The owner is not ready to be a businessman, and should stop now before getting sued over such horrible practices.