I can't say enough great things about Ed and his team! We had a pipe burst and they were here within an hour of me reaching out. They were kind, professional, knowledgeable & most importantly transparent & honest. Ed took the time to explain how to best restore our home and prepare it for repairing the water damage on 3 floors. They set an expectation each day for the next day and were on time, did what needed to be done and stayed in constant communication. They made a stressful time so much easier & I would recommend them ... read more
Ed, Val and Frank are truly the nicest people. Val is very knowledgeable and answered all of my MANY questions very clearly so I knew what was happening at all times. They worked extremely hard and professionally the entire time. I know it sounds cliche, but they really went above and beyond. By the end of the job, they truly felt like family. I’ve already recommended them to my neighbor.
Ed, Val, and their crew were incredible. They did a wonderful job packing/boxing up our basement and then bringing it all back down again. We could never have done the job they did. They were very professional and courteous. Everyone of them had a saying “we are here for you” and they definitely were. They even talked with the insurance agent and explained the water issues, when insurance was considering denying the claim. If we could give them more than 5 stars I would!!!
I am not a review writer but had to share my outstanding experience with refined restoration. 8:30am I realized I had water coming from a air conditioner in my attic into my living. 10:30am they were at my door and immediately put my mind at ease saying we can handle everything and they absolutely did. They cut bad drywall and removed insulation and dried everything with their equipment. To much more to list but the job and people are top notch. I would recommend them to anyone who has water damage. Thank you again.
Valerie and Ed (and crew) from Refined Restoration were absolutely wonderful!
After reporting water damage in our home to the insurance company, they were at our home the next morning and spent the day monitoring moisture content, removing affected areas, and setting up equipment to dry out areas that could be salvaged.
I really appreciated that they did not tear up everything in my home and took great care to try to save what they could.
Besides doing their job in the most professional way, they are really great people. Ed ... read more
