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Refined Restoration
- Damage Restoration
- Rochester, NY
About this business
Location details
37 Stonewood Ave, Rochester, NY, 14612, United States
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We used Refined Restoration for mold prevention in our basement and air duct cleaning. They explained what they were doing and why. Not pushy to have more done but recommended things that we xould do if we wanted. They were very thorough when doing their jobs and cleaned up well after. Great communication. Have other family members using them too. Highly recommend.
The experience with Refined Restoration was great. Ed and his team were highly professional and worked very hard to mitigate my problem with the mold in my basement. They did an awesome job, They paid very close attention to safety and protocol, and cleaned up nice when they were done. ... Very Satisfied, Keep up the good work :)
Refined Restoration was fantastic! My basement flooded with the downpour of rains we had. Ed was at my house within hours of me calling Refined Restoration, while it took other companies days to even get back to me. It was a stressful situation for us, but Ed was incredible at walking us through next steps and helping bring some calm to us. He quickly had equipment in the house and was very on top of checking progress and communicating with us on how things looked. We are so happy with the services Ed provided and he was so ... read more
We had a truly great experience using Refined. They came out the morning after we had a sewer backup in our basement, and the efficiency went beyond just "show up and sanitize" - they made sure we knew exactly what they were going to do and why. We are confident our basement is totally clean a few days later. No corner was left undisturbed, including a heavy storage rack. It got moved so they could treat underneath AND they helped move everything. We really appreciate the hard work that went into fixing a terrible house situ... read more
I highly recommend Refined Restoration! We initially were going with a different company, but after being quoted an insane amount that was way above our budget and insurance coverage, we decided to shop around a bit. Ed and Val do everything by the book! They finished in a day and were able to work within our insurance claim. They work so hard!!! And got rid of everything that needed to be tossed after having a a severe sewage leak in our basement. I will be recommending them to everyone that has water damage. I can not say ... read more