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Refined Restoration

5.0
  • Damage Restoration
  • Rochester, NY
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About this business

ContractorsDamage Restoration

Accidents and emergencies may not be common, but they certainly can be devastating. That's why when the unexpected happens, Refined Restoration is here to help. Our specialty is repairing damages caused by water, flooding, sewage backup, mold, natural disasters & fire, and smoke damage. We pride ourselves on being the easiest restoration contractor to work with. 

Location details

37 Stonewood Ave, Rochester, NY, 14612, United States

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5.029 reviews
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Crystal Jackel's profile image
Crystal Jackel 
2 months ago

I highly recommend Refined Restoration! We initially were going with a different company, but after being quoted an insane amount that was way above our budget and insurance coverage, we decided to shop around a bit. Ed and Val do everything by the book! They finished in a day and were able to work within our insurance claim. They work so hard!!! And got rid of everything that needed to be tossed after having a a severe sewage leak in our basement. I will be recommending them to everyone that has water damage. I can not say ... read more

Chris Ariyaratnam's profile image
Chris Ariyaratnam 
4 months ago

Our refrigerator water line sprung a leak and we had water in the basement and kitchen. We called our insurance on a Sunday and they contacted Refined Restoration on a 3 way call. Ed was able to come right out to our house, on a Sunday! He assessed the damage and told us what the plan was. Before he left, he set up blowers, dehumidifiers and drainhoses in the kitchen and the basement. It took three days for both of the areas to be dry. Ed and his assistant came out each day to assess and update us each time. We HIGHLY rec... read more

Jamie Todd Greenwood's profile image
Jamie Todd Greenwood 
6 months ago

I can't say enough great things about Ed and his team! We had a pipe burst and they were here within an hour of me reaching out. They were kind, professional, knowledgeable & most importantly transparent & honest. Ed took the time to explain how to best restore our home and prepare it for repairing the water damage on 3 floors. They set an expectation each day for the next day and were on time, did what needed to be done and stayed in constant communication. They made a stressful time so much easier & I would recommend them ... read more

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Stacey Williams 
6 months ago

Ed, Val and Frank are truly the nicest people. Val is very knowledgeable and answered all of my MANY questions very clearly so I knew what was happening at all times. They worked extremely hard and professionally the entire time. I know it sounds cliche, but they really went above and beyond. By the end of the job, they truly felt like family. I’ve already recommended them to my neighbor. 

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kevin Beldue 
7 months ago

I am not a review writer but had to share my outstanding experience with refined restoration. 8:30am I realized I had water coming from a air conditioner in my attic into my living. 10:30am they were at my door and immediately put my mind at ease saying we can handle everything and they absolutely did. They cut bad drywall and removed insulation and dried everything with their equipment. To much more to list but the job and people are top notch. I would recommend them to anyone who has water damage. Thank you again. 

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