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Independent Living Solutions
- Wellness
- Waterbury, CT
About this business
At ILS, we offer an array of services for individuals recovering from acquired brain injury and traumatic brain injury, including independent living skills training, companion, vocational and residential services and more. We’ve built a number of strong business relationships, including those with the Bureau of Rehabilitation Services (BRS) and the CT Department of Developmental Services (DDS), that we use to further enhance the lives of our clients and their ability to reach their goals. Our client-centered focus different... read more
Location details
345 Meriden Rd, Waterbury, CT, 06705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service on there end. Had a client just passed away (literally choked to death) on friends and family due to lack of care services. Kept telling him he was moving just to keep him calm even though they knew he was never going to move.
This place is absolutely terrible, the agent we were placed literally did not do her job at all and I only figured this out after we fired ILS and went to a new vendor signed up with BRS. She would call us from her work phone in the car on her way dropping her kids off and her phone would drop in and out, she wouldn't answer calls and texts and she had me doing her job and sending her confirmations from job applications so that she would allegedly call. I did this for my brother, it wasn't even for me and she literally waste... read more
Frequently asked questions about Independent Living Solutions
How is Independent Living Solutions rated?
Independent Living Solutions has a 5 star rating with 6 reviews.
When is Independent Living Solutions open?
Independent Living Solutions is open now. It will close at 5:00 p.m.