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231 East Ave, Hilton, NY, 14468, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My sister and I had a great tour of the facility yesterday with Bella and we were very impressed. This would be a great place for our parents! Thanks again Bella for showing us around and explaining everything, we appreciate it.
I had a family member move here. Awful descion. They never clean their rooms or change the bedding, the place is cold at night and hot during the summer. Smelly, falling apart place. Food is dangerous to consume, with lots of it being at the level of high school meals, and undercooked slop. Pay for staff is a joke. Expensive to live there, with barely anything good about it. Staff isn't qualified to give CPR to residents, must call emergency services. Flat out rude staff and corporate is awful as well, with the food once bei... read more
Awful place DONT SEND YOUR LOVED ONES HERE !Staff is rude, under qualified, place is rundown and smelly. They hire literal children and young adults and have them run the place, and they also abuse their residents. Food is awful, and they have served my loved one raw chicken. They don't salt or sand the pavement when snowy out, and is dangerous for anything that walks. HR is creepy and has no actual experience in human resources.
I am in the process of moving to Hilton East. I took a tour yesterday and was very impressed how clean the rooms and floors were. And I was very happy to see the elevators were working..
The staff is GREAT. But the elevators have been broken for almost a year now. No word as to when they will be repaired. It is very dangerous for residents on the second floor who shouldn’t be using stairs. Serious safety concerns in that regard. This also puts undue stress on staff as they must shuttle people and meal trays up and down stairs several times a day. I understand why staff members are leaving. Is this a concern that should be brought to the attention of NYS Health Department?
Hilton East Assisted Living has a 4.6 star rating with 12 reviews.
Hilton East Assisted Living is closed now. It will open on Monday at 9:00 a.m.