After a hail and wind storm dating back to October 2022, I finally pulled the trigger on having my roof inspected for hail and wind damage. I reached out to Heritage for an inspection and a new roof quote. Justin M. came by the following week, took pictures of my roof and its condition, and updated me that I had hail damage and could backdate the storm for insurance purposes even though it had been many months after the storm. My roof was in poor condition, and it had multiple roofing layers. While he was inspecting the roof... read more
I had been talking to a different roofer the past 3 years knowing it was time for a new roof. I was happy with their knowledge and quality. Then, when I asked for a current bid, they did not get back to me for over a week until I called again. In the meantime, decided to get 2 more bids and lucky for me, that is when Justin from Heritage Roofing came over. He was always prompt, on time, and willing to answer all questions. Prices were all within a couple of hundred but Heritage has a 10 year workmanship warranty where the ne... read more
I recently purchased a home in Prescott Valley and knew the roof needed replacement. During the inspection contingency period, I called Justin to get a roof inspection and a quote. He was superb. He took the time to answer all of my questions, was extremely detail oriented, and gave me the confidence that I had found the right roofing company. After the work began, Shawn was the best project manager one could hope to have. The job went so smoothly; but what I really noticed was the way the entire team worked together, v... read more
We called Heritage when we discovered a leak on our 16 year old tile roof. Tony, our salesman informed us that our original roof had the wrong underlayment for tile and that the first three courses were not nailed down, causing the time to shift. He told us that the entire roof should be replaced. We were impressed by him and the reviews we had read, so we used Heritage. The installation was quite a different experience. We were told our job would take 4-5 days to complete. It took three weeks. Several days no one showed up ... read more
We purchased a home in Prescott Nov 2022. The previous owner had Heritage roofing repair a leak near the chimney. After we moved in we noticed that the leak had returned. It was a frustrating time for us having just spent a large amount of money on a home and we were told the leak had been taken care of by the sellers. Now our house is definitely unique and designed with a ton of odd angles and building methods. It took some time (mostly due to weather) but Heritage stood behind their warranty and made sure it was repaired.... read more
