Gentle Touch Dental South

Yolanda Leif 

on Google

a week ago

Below you’ll see a post I made about this company at the time. I was very angry and I must say I wasn’t very fair. My main issue was with the billing department. In the below response, I should’ve included how I felt overall about the place. I want to say that Dr. Steele, the people that Work alongside her are wonderful. The girls were the sweetest, the dental assistance, the front desk receptionist they were all wonderful. The Dentist, herself was wonderful and accommodating. They did not deserve a one star because of one b... read more

Terri Kletz 

on Google

a month ago

I have medical problems that cause teeth problems. This dentist was knowledgeable and empathic to my issues. She really listened and came up with a realistic plan for me. The offices staff was excellent and there was no 40 minute wait. I loved this experience and I have never said that before. 

Cage 

on Google

a month ago

I’m leaving this review to share a safety concern from my visit. During my appointment, I overheard staff conversations from other areas of the office due to the open ceiling design and sound carrying easily. Some of what I heard made me uncomfortable and raised concerns about how procedures were being done. During my own treatment, I noticed damage to a tooth that wasn’t there before. I can’t prove intent, and this was only one visit, but combined with what I overheard, the experience left me uneasy enough that I won’t be ... read more

RoadTrip A 

on Google

4 months ago

For new patients, they make you come in once for X-rays then come in a second time for an actual cleaning which is bizarre. I thought I was just being too harsh thinking that but my coworkers and family said I was definitely being scammed cause that’s not normal. But I stuck through it and went for the cleaning and my hygienist wasn’t friendly and judgmental when I’d answer her questions. Then at the end when the dentist usually comes to check for cavities, I was just sent home instead, even though there was one cavity noted... read more

Kailey Kendall 

on Google

3 months ago

This office required payment for all services upfront, which I understood. However, after billing my insurance, additional charges appeared on the account. Rather than contacting me directly, they placed the balance on my father’s account, despite the fact that I am 20 years old and responsible for my own billing. Their lack of communication and poor account management is unacceptable. I will not be returning.