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21009 Timberlake Rd, Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 p.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had been with my agency for over 40 years, but the customer service kept declining. While I was aware that the premiums were higher than most insurance agencies, I remained a loyal client. Due to the poor quality of customer service, I made the decision that it was time to transition to another agency who would value me as a client. The timing was right for me to trust State Farm’s "Like a good neighbor, State Farm is there”. I had an outstanding experience working with Kirsten Foltz at the State Farm Agency, Inc. Kirst... read more
I had to redo the policy on my deceased mother’s house and put it in my wife’s and my name. I worked with Caroline and she was extremely helpful and made the experience very painless. She was knowledgeable, pleasant, and very personable. She also was able to save me some money which made it an even better experience.
Kirsten the sales account representative was extremely quick and helpful with the process of getting me covered. I have been with this location for some time and the staff is always friendly and professional. The lady at the front desk was great; connected me immediately and from there it was smooth sailing!
I've been driving 52 years with State Farm insurance. Although I've had different agents along the way, my current agent Chip Harvey has been the best. Chip is friendly and very knowledgeable. Furthermore, he genuinely cares about me not only as a customer, but also as a person. If you're searching for a great insurance agent, go see Chip Harvey!
I received a lower rate for auto insurance from USAA. Caroline wanted to review rates and reminded me that since my wife has been insured with them for 50 years + that we were grandfathered in for non cancellation from claims, I’m no longer driving and the mileage is low in stead of the last reported in her records was on the auto we had traded in. She is reviewing their coverage to ours ahas the basis to reduce our rate based on new information.
Chip Harvey - State Farm Insurance Agent has a 4.9 star rating with 98 reviews.
Chip Harvey - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.