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Cheyenne Pet Clinic
- Veterinarians
- Cheyenne, WY
About this business
Location details
3740 E. Lincolnway, Cheyenne, WY, 82001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Well I was impressed with this clinic initially but after my last call I feel like my dog was just a number or that they have no regard for his care. My dog was diagnosed with cancer and we will have to put him to sleep. The woman I talked to on the phone gave me a price and that they would charge me extra to be in the room with him as he passes and if we do not stay with him she told me that depending on how busy they are it could be a while before they got to him. That is not ok with me!!! My dog is family and the thought ... read more
Business response:
Nicole, I am so sorry to hear about your pups cancer. I want you to know, it is our utmost goal to provide the highest level of care to both our patients and clients. It upsets me to hear that we have let you down. I would welcome the opportunity to hear in more detail what we could have done better for you and you furry loved one. If you are willing to call, I am willing to listen. You can reach me at the hospital at 307-635-4121 Respectfully, Brooke
When we first started with Cheyenne Pet Clinic 10 years ago, we were beyond impressed. We were able to make appointments right away if needed, and never sat long in the waiting room. We found all the vets to be caring and more importantly, very knowledgeable in their practice. I think this has become both a blessing and curse for Cheyenne Pet Clinic, as unfortunately, their popularity has made them so busy that it is affecting the quality of care their customers receive. Recently, we had a cat that was very sick. In the past... read more
Not impressed at all with them.. the one thing the did do right was refund my 300.00$ for the job they didn't do correctly!.. just my opinion from experience
Bad service. Especially girl at front counter named Rene!
Not happy at all with the service we received. They would not see my dog unless I paid for the full amount of exam. They wouldn't arrange for me to make payments whatsoever. My dog was having seizures and they sent me home with a pamphlet with no care that I took my services elsewhere.
Business response:
That is not the entire story and we are sorry that you were not satisfied with what we were willing to work out with you. Not to mention a bill that you had not taken care of for 3 months, but we hope that you ge the care for your dog that is needed!
Frequently asked questions about Cheyenne Pet Clinic
How is Cheyenne Pet Clinic rated?
Cheyenne Pet Clinic has a 4.8 star rating with 2,453 reviews.
When is Cheyenne Pet Clinic open?
Cheyenne Pet Clinic is closed now. It will open tomorrow at 7:30 a.m.