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Cheyenne Pet Clinic
- Veterinarians
- Cheyenne, WY
About this business
Location details
3740 E. Lincolnway, Cheyenne, WY, 82001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Take 4 of our dogs there .I have paid thousands of dollars and have made made payments because it was okayed by Dr. Church. Our original Dr. Crystal disappeared and they wouldn't say where she went! We continued there because we were able to make payments. Which I paid off high amounts numerous times. One dog has allergies and diabetes. So she needs allergy shots , insulin. Went in to get this done and Church Wife came out and said it had to be paid in full ! No previous notice nothing! She didn't care that she was itchin... read more
Business response:
Debra, I am very disappointed that you want to say negative things about Cheyenne Pet Clinic, my wife Brooke, and our wonderful staff. You are welcome to choose any hospital for your veterinary care in Cheyenne. I allowed you to make payments for your pet's veterinary care and medication. However, you took advantage of me by charging more than you were paying on your balance. Therefore, Brooke was relaying the information that you were not allowed to charge more to your account until your balance was less than $250. You... read more
I wish there was a way to say yes and no. Our past visit for a dental cleaning March 3rd. While dropping him off that morning I personally advocated/requested a 2 view abdominal X-ray (this was never suggested by the veterinarian) for a dog that was struggling to eat for the past two weeks and had been seen 2 times prior for lack of appetite. Those X-rays that I requested found an abdomen full of fluid which resulted in no dental cleaning, but he was stable enough for us to transport to CSU Teaching Hospital Urgent Care wher... read more
We have been using Cheyenne Pet Clinic for the past two years for the care our three dogs and cat. There have been hiccups here and there (they always have new front desk associates), but for the most part the docs and techs have been wonderful. My experience today has completely changed my opinion of the clinic and left an extremely bad taste in my mouth. Today, my husband paid for Denamarin, but they gave him Denosyl (a much cheaper med- the prescription sticker had the correct med/info, but it was taped to the wrong bo... read more
My experience here has been pretty good for the most part. Staff and doctors have all been friendly. I guess my only complaint is how hard it is to get my pets seen. Maybe it's just my timing but every time I call for an appointment I am immediately put on hold. I waited once over 12 minutes for someone to help me. After giving my name, pets names and services needed they put me on hold for another 6 minutes for them to check their calendar only to tell me they are booked out for months! Finally after the 4th time in a row w... read more
RecommendedJust called to get my sick dog in and the receptionist told me they had no available appointments until at least next Wednesday! I guess I’ll have to find a different vet today to get her taken care of, I don’t know what else to do
Business response:
Ken, we are happy that you were able to bring Tiny in and we all hope she is feeling better.
RecommendedYou'll never find a more dedicated, caring bunch of people to take care of your babies!! Dr. Church is the best there is!!
When I took my pet here two years ago I knew she had a yeast infection from the antibiotics she was on. The vet assured me she didn’t and we left. We got 5 minutes down the road and got a call from the vet telling us she just looked at the sample and our dog did have a yeast infection. I was so mad because the vet didn’t look at the sample I brought in till after we left. How can you diagnose a patient without looking at the sample.
Business response:
Rachel, we are very sorry that we failed to meet your expectations during your appointment over 2 years ago. The doctor who examed Poppy has moved to a different state and is no longer practicing with us so we are unable to inquire more about her exam from over 2 years ago. Again, we are extremly sorry for your experience at our veterinary clinic.
This place is very unprofessional I have brought my rabbit into the clinic and meanwhile I hear the employer yelling at all her employees and have seen employees very upset over the employer being very unprofessional in front of customers! The clinic stinks, and it’s a horrible environment! I don’t recommend this place to anyone!
Business response:
We are very sorry to hear about your experience. A good number of our employees have been with us between 5-16 years and we work hard to maintain a positive and enthusiastic workplace. Also, it is important we foster an office environment that is warm and inviting for our clients. However, we are not perfect and we apologize if you may have experienced something contrary. Please don't hesitate to contact us directly to discuss your experience further.
Very disappointed in the care here. My family recently lost their pup. She was not even that old, the vet tested her as she was just a Inconvenience. Had no desire to research and test to help this poor pup. Family is heart broken. Very disappointed.
Frequently asked questions about Cheyenne Pet Clinic
How is Cheyenne Pet Clinic rated?
Cheyenne Pet Clinic has a 4.8 star rating with 2,453 reviews.
When is Cheyenne Pet Clinic open?
Cheyenne Pet Clinic is closed now. It will open at 7:30 a.m.