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Charlotte Appliance Furniture and Mattresses

4.4
  • Appliances & Repair
  • Rochester, NY

About this business

Home ServicesAppliances & Repair

Location details

3200 Lake Ave, Rochester, NY, 14612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 8:00 p.m.
Tue9:30 a.m. to 8:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 8:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.4496 reviews
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Kathy Eckhardt's profile image
Kathy Eckhardt 
5 months ago

We have been buying all our appliances from Charlotte for almost 40 years. They are always easy to deal with and items are delivered quickly. Andrew in the sales department helped with the purchase and was great to work with. We had our washer and dryer installed today. Mike and Rick called to give us an estimate of when the would arrive. They showed up on time and were very professional and pleasant to work with. They cleaned up after themselves and explained how to use the new appliances. We could not be happier. You can’t... read more

Don L. Plaints's profile image
Don L. Plaints 
a month ago

Can't complain! They have been among the top places to buy appliances in Rochester for a reason. Rich A. was super helpful throughout my process of getting an induction oven from start to finish. The transaction process was an ease and the delivery was as well! Mike and Rich were very detail-oriented and made sure that the oven was installed and leveled correctly. I'm looking forward to buying my next appliance with them in the future! 

Barb Stoops's profile image
Barb Stoops 
2 months ago

Mike and Rick delivered and installed our new washer today. They were prompt, delivering within the 2 hour window they had told us. Both were very personable, efficient and conscious of keeping things clean. Great experience. Michelle, in sales, was also excellent. We need a smaller size and she was great at researching and recommending. 

Jean Henderson's profile image
Jean Henderson 
3 months ago

We love Charlotte! They are always polite and professional. We just bought a furniture set from Crystal who was very helpful and patient with all of our questions. Our delivery guys just left, (Mike & Rick), and they were the best! Polite, respectful and very attention to detail as they set everything up. We will be back when we need our next purchase. Thank you to your whole team, Dana and Jean Henderson 

Mark Cellura's profile image
Mark Cellura 
2 months ago

Had another great experience with Charlotte Appliance. No pressure sales staff that was both friendly and knowledgeable. Everything was delivered on time and the delivery crew of Mike & Rick was exceptional. They removed all of the packing material from our appliances and helped up through some of the controls on our new gas range. Going back to Charlotte soon for some furniture! 

Frequently asked questions about Charlotte Appliance Furniture and Mattresses

How is Charlotte Appliance Furniture and Mattresses rated?

Charlotte Appliance Furniture and Mattresses has a 4.4 star rating with 496 reviews. 

When is Charlotte Appliance Furniture and Mattresses open?

Charlotte Appliance Furniture and Mattresses is closed now. It will open at 11:00 a.m.