Mary L on BBB
7 months ago
08/31/2022, 03:39 AM
They always took good care of my elderly father in law who had this insurance while he was alive. Upon his death, instead of sending a final bill to my grieving husband and I (something other companies did), they sent us a beautifully printed copy of his obituary with a lovely psalm on the back (he was a christian) along with condolences and automatically closed the account. I have no words to describe how special that felt! We had a lot on our plate already and weren't sure how we were going to afford a funeral, but State Farm made sure they were not one of those tedious things on our list of calls to make and bills to worry about and for that I will be forever grateful. This was an extremely painful and difficult time for us, people who took the time to make things just a bit easier on us are very appreciated, not everyone was this nice and State Farm was actually the only company who sent their condolences.
Thank you for such a beautiful gift... the gift of caring.