Aire Serv of Springfield

A Googleuser 

on Google

3 months ago

Bad experience detailed below. This service was ordered by someone else for me, so I can't comment on the cost, but the rest of the service was simply bad. Details below I was initially told they would arrive at 12 PM CST, and they were knocking on my door by 10 AM. No updates, no announcements or contact. They did not identify themselves, only saying "I'm here to clean the ducts." No explanation of what they were going to do or anything. Simply going about their task. They use a combo of electric air compressor and a gas... read more

Pam 

on Google

2 months ago

Have always had a positive experience with this company. When I managed rent houses I could always make an appointment convenient for me or if an emergency they always sent someone within 24 hours. They show you the parts they would be replacing and if you say no there is no hassle ever. 

Dee Inthavong 

on Google

4 months ago

Mike Clark was my tech for mt 6 months maintenance for my furnace I did point out my concerns for my fan motor and he confirm that was was beyond repair and to replace it which I could hear my fan screaming really loud but from now on I plan on having mike come out and service my unit 

Tyree Young- Jr. 

on Google

7 months ago

I had a great experience with my HVAC technician, Shane. He was prompt, professional, and diligent throughout the entire visit. Not only did he take the time to answer all of my questions, but he also shared helpful information about my AC system that gave me a better understanding of how it works and how to maintain it. While Shane provided excellent customer service, what really stood out was the level of care he brought to the entire experience. He made sure I felt informed, comfortable, and confident in the work being d... read more

Laura Montes 

on Google

4 months ago

Great service! Marcos and his partner were excellent—professional, efficient, and got the job done even though I had to step out of the house. Very reliable and trustworthy. Thank you, Aire Serv!